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 As a valued customer of Revive IT, we first want to thank you for your partnership and shopping local. We are a company of innovation and we lead with change when we believe we can provide even more value to you, our customer. 

 

We believe that today's technology can easily have a second or third life, and that quality refurbished equipment at the best possible price should be available to everyone. That said, we will be making some changes in how we operate. 

 

As of Jun 2, 2023 our Revive IT Retail Store in Mesa, AZ closed and moved to an exclusively online shopping experience that's available at ReviveIT.io today. Our customer support will continue to provide the same great service you've come to expect through phone, chat, and email! We are excited to provide an even wider selection of laptops, desktops, and monitors through this online platform; at even better prices!

 

The best part? You can shop from the comfort of your own home! Our online store offers a seamless shopping experience with fast and reliable shipping options, making it easy and convenient!

 

We're excited for this new chapter and are honored to continue to serve you well. If you have any questions or concerns, we're here for you! 

FAQ's 

  • Why is Revive IT closing its physical store?

    We have decided to close our physical store and transition to an online format to provide a more convenient and wider selection of laptops, desktops, and monitors for our customers.
  • What products will be available online?

    Our online store will offer an even wider selection of laptops, desktops, and monitors than our physical store did.
  • How will the online shopping experience differ from in-store shopping?

    Online shopping provides a seamless and convenient experience, right at your fingertips. Plus, with fast and reliable shipping options, you'll have your purchases delivered right to your door.
  • What are the shipping options and how long will it take for my order to arrive?

    We offer fast and reliable shipping options with delivery right to your door. Delivery times may vary depending on your location.
  • What will happen to my current warranty?

    We will honor our current warranty policy which is spelled out in detail below.

    Customer Service info:
    602.688.5820
    Store@ReviveIT.io

    Windows Laptop / Desktop
    All fully refurbished/certified desktops and laptops include a 1-year warranty from original purchase date. Our warranty covers hardware only: Motherboard, RAM, HDD / SDD, PSU, etc. We do not warranty any kind of accidental or physical damage that may be caused by misuse. Our warranty does not cover software or any other kind of programs and data that may be stored on the device.

    All Apple Products
    All Apple products (MacBook, iPad, iMac, Mac Mini) include a 90-day warranty from original purchase date. Our warranty covers hardware only: Motherboard, RAM, HDD / SDD, PSU, etc. We do not warranty any kind of accidental or physical damage that may be caused by misuse. Our warranty does not cover software or any other kind of programs and data that may be stored on the device.

    Monitors
    All fully refurbished/certified monitors have a 90-day warranty from the original purchase date. We do not warranty any kind of accidental or physical damage that may be caused by misuse.

  • Will there be any sales or promotions offered online?

    Yes, we will offer sales and promotions in our online store. Make sure to sign up for exclusive deals! To sign up, click My Account in the top right corner then select Register.
  • How do I contact customer service if I have any questions or concerns?

    You can contact our customer service team through our website, or by: Email: cs@ReviveIT.io Phone: (844) 673-8483
  • What happens to the rewards program?

    We will be eliminating our old rewards program. Those reward points will expire on May 31, 2023 so be sure to use them before then. To sign up for exclusive deals on our new online shopping platform, go to reviveit.io. Then click My Account in the top right corner next select Register.
  • Will the prices be the same online as they were in the physical store?

    Because our inventory changes daily, specs and pricing may vary slightly between our physical store and online store, but we always strive to offer competitive pricing online.

If you can't find your question,
don't hesitate to reach out!

Benefits of the Move

Change can be exciting and this change allows
us to give you more of what you already love!

You don't have to wait!

Skip the line & shop online now!